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Microsoft Outlook, Outlook Express and most other email programs allow you to
create "rules" to automatically process emails based on subject lines, senders
and recipients.
These rules are extremely helpful in dealing with spam and "splatter". Splatter
is the industry term for undeliverable email notices you receive when a spammer
uses your email address to send out spam. These are not email messages you sent,
these are email messages sent by a spammer who "forged" your email address as
the sender of their messages.
How and why spammers forge email addresses is covered in
this article.
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CommerceStreet.com's Premium Spam Filtering Service marks spam email messages
with Spam!_ and Spam?_ in the subject line.
Information about these markers is provided with your spam filter
setup information.
Splatter emails have characteristic subject lines, which include "delivery
failed", "returned mail", etc.
You can setup rules in Outlook (and other email programs) to move Spam?_ and
splatter
messages to your Junk Email folder, where you can quickly review the messages
and delete them.
To add a rule in Outlook (and Outlook Express):
- right click on an email message and select "Create Rule" from the pop-up menu
- Check "Subject contains" and enter Spam?_ or some other
filtering criteria in the text box.
- Check "Move the item to folder" and click the "Select Folder" button.
- Highlight the "Junk E-mail" folder and click "OK"
There are important reasons to move messages to the junk email folder instead of
deleting them.
- Sometimes, rules do not work the way you expect and unintended emails
are filtered out. If they move to the junk mail folder, you can review what
is filtered and recover messages inappropriately filtered. If you simply
delete messages, you can not see what your rule actually filtered, and you
may not be able to recover messages you did not mean to filter out.
- Messages marked with Spam?_ are questionable messages, there will be
some false positives in these messages. These messages are intended for your
review before deletion.
- Some "bounce back" messages may actually be messages YOU sent, which
could not be delivered to the intended recipient for some reason. You would
normally want to see bounce messages, unless you are having trouble with
splatter.
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